PalmPay Limited, is a fintech-focused subsidiary Transsnet. transsnet is asubsidiary of Transsion, Africa’s biggest smartphone manufacturer. We develop mobile financial services in Africa and aim to reach 100 million users within the next 3 years.
We are recruiting to fill the position below:
Job Title: Technical Support Officer
Employment Type: Full-time
- Data analysis of payment channel and problem analysis.
- Deal with and respond to business problems, cooperate with customer service team to solve problems in time.
- Collect requirements, collect suggestions and optimize products.
- Coordinate and promote the problem-solving of each department, and optimize the work flow of each department.
- Follow up channel problems and contact channel supplier to locate and solve problems.
- Timely respond to Shenzhen team issues and report the progress of problems.
- Ability to read system Logs, analyze error codes and proffer appropriate solutions.
- Ability to monitor vpn downtime with payment channels and escalate in due time.
- Full time Bachelor’s Degree or above, major in Computer Science,
- 5 -10 years working experience, can understand code and analysis log.
- Good logical thinking ability and self-study ability.
- Positive and responsible working attitude, good communication skills and coordination ability.
- Be able to respond and cooperate with all departments in a timely manner.
- Be able to work overtime on holidays.
N150,000 – N250,000 monthly
Application Closing Date
14th July, 2021.
Interested and qualified candidates should send their CV to:
using the Job Title as the subject of the e-mail.
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